Before Contacting Us
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FAQs about the Company
The following is a list of frequently asked questions (FAQs) about ENEOS
Holdings. Please read it carefully before contacting us.FAQs -
IR FAQs
Please see here for FAQs about ENEOS Holdings investor relations (IR).
IR FAQs -
Information Requests
Starting from the 2021 edition, we are no longer mailing printed copies of the Integrated Report and ESG Data Book. Please click on the link below to access the PDF version of the Integrated Report and ESG Data Book.
Contact Form
Handling of Personal Information
ENEOS Holdings, Inc. (“the Company”) will use the names, contact information, and other personal information of the customers who submit inquiries or questions via the contact form on this website only for the purposes of responding to such inquiries or questions and providing information.
The Company uses an SSL to protect its customers’ personal information. For details, please refer to the Privacy Policy.
We will do our best to respond to inquiries as quickly as possible, but please understand that it may take some time depending on the nature of the inquiries, such as inquiries requiring investigation, specialized or advanced inquiries, or complaints.
We will not respond to sales, slander and libel, requests to respond to questionnaires or surveys or to make donations, or other inquiries that are not directly related to the ENEOS Group’s business.
If inquiries or questions are related to the Group’s companies, business partners, agencies, distributors, and other parties, please understand that we may disclose the names, contact information, and other personal information of the customers to the relevant company in order to provide an appropriate response. In addition, there may be cases in which responses are provided by an affiliate company.
Inquiries about Our Business and Products
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Energy Business
Inquiries about gasoline and other products, services, and cards at ENEOS service stations
Inquiries about products and services related to petrochemicals (chemical products) and lubricants (oil)
Inquiries about the former Nippon Oil, former Japan Energy, and former TonenGeneral Sekiyu.
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Oil and Natural Gas Exploration and Production Business
Inquiries about oil and natural gas development
Inquiries about the former Nippon Oil Exploration and former Japan Energy Development
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Metals Business
Inquiries about metals (copper)
Inquiries about the former Nippon Mining & Metals
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High Performance Materials Business
Inquiries about high performance materials
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Electricity and City Gas Business
Inquiries about electricity and city gas
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Renewable Energy Business
Inquiries about renewable energy business and power plants
Inquiries about ENEOS Holdings
If you have any questions about stock administration, IR, ESGs, human resources (recruitment), research and development, sports activities, or other questions about our company, please contact us via the form below.
Contact Form